Refund and Returns Policy

Refund and Returns Policy

Effective Date: 01 Dec 2024

Thank you for visiting Preferster! This Refund and Returns Policy outlines the terms regarding product returns and refunds for purchases made through our affiliate links.

1. Preferster’s Role

Preferster is an affiliate marketing platform that provides links to products sold by third-party brands and marketplaces. We do not sell products directly, nor do we handle returns or issue refunds.

2. Responsibility for Refunds and Returns

  1. Seller Responsibility

    • Refunds, exchanges, or returns are managed solely by the brand or marketplace where the purchase was made.
    • Each seller has its own policies regarding eligibility, timelines, and procedures for returns and refunds.

  2. Customer Responsibility

    • Customers must review the refund and return policies of the seller or marketplace before completing their purchase.
    • If you wish to initiate a return or request a refund, please contact the seller or marketplace directly using the contact details provided at the time of purchase.

3. How to Handle Returns and Refunds

  • Review the Policy: Familiarize yourself with the seller’s return/refund policy to ensure eligibility.
  • Initiate the Process: Follow the instructions provided by the seller or marketplace to request a return or refund.
  • Provide Necessary Information: Be prepared to share proof of purchase and other relevant details to process your request.

4. Disputes and Issues

In the event of a dispute or issue related to a refund or return, customers must resolve the matter directly with the respective seller or marketplace. Preferster is not liable for disputes or denied refunds/returns.

5. Preferster’s Commitment

While we do not manage refunds or returns, our goal is to ensure a positive shopping experience. If you encounter repeated issues with a specific seller or marketplace, please let us know so we can review their inclusion on our platform.

6. Updates to This Policy

We may update this Refund and Returns Policy to reflect changes in our practices or affiliate agreements. The most current version will always be posted on our website.

Contact Us

If you have questions about this Refund and Returns Policy, feel free to contact us:
Email: support@preferster.com

Thank you for using Preferster. We’re here to help you shop smarter!